Terms and Conditions
General Terms
By registering an account at Vampire Bingo Casino, you agree to comply with all terms and conditions outlined in this document. These terms govern your use of the website, games, promotions, and services provided by the casino. It is your responsibility to review these terms regularly, as they may be updated without prior notice. Continued use of the platform following any changes constitutes acceptance of the revised terms.
Vampire Bingo Casino reserves the right to refuse service, close accounts, or void bets if it suspects fraudulent activity, multiple account creation, bonus abuse, or violation of any provision within these terms. Players must be at least 18 years old and legally permitted to gamble in their jurisdiction of residence. Age verification may be requested at any time, and failure to provide valid documentation will result in account suspension and forfeiture of funds.
Account Registration and Verification
Each player is permitted one account only. Creating multiple accounts to exploit promotions or circumvent restrictions is strictly prohibited and will result in permanent closure of all associated accounts and confiscation of balances. During registration, you must provide accurate personal information including your full name, date of birth, address, and contact details.
Verification of your identity may be required before processing withdrawals. Acceptable documents include a government-issued photo ID, proof of address dated within the last three months, and copies of payment methods used for deposits. The casino processes verification requests within 48 hours, though delays may occur if additional documentation is needed.
Deposits and Withdrawals
Deposits are credited to your account instantly in most cases, though bank transfers may take 1-3 business days to clear. The minimum deposit varies by payment method but typically starts at €10. No maximum deposit limit applies, though high-value transactions may trigger additional security checks.
Withdrawal requests are subject to identity verification and may be delayed if your account is not fully verified. Processing times range from 24 hours for e-wallets to 3-5 business days for bank transfers. The casino does not charge withdrawal fees, though your payment provider may impose their own charges. Minimum withdrawal amounts are typically €20, while maximum limits depend on your VIP tier and payment method.
Bonus Terms and Wagering Requirements
All bonuses are subject to wagering requirements before winnings can be withdrawn. Unless otherwise stated, the standard requirement is 35x the bonus amount. Different games contribute at varying rates: slots and bingo contribute 100%, table games 10%, and live casino games 5%. Exceeding the maximum bet of €5 per spin or hand while a bonus is active will void the bonus and any associated winnings.
Bonuses expire 30 days from the date of credit unless otherwise specified. Players who withdraw funds before completing wagering requirements forfeit the bonus and any winnings derived from it. Bonuses cannot be combined unless explicitly stated in the promotional terms. The casino reserves the right to exclude certain players from promotional offers at its discretion.
Responsible Gaming and Self-Exclusion
Vampire Bingo Casino is committed to promoting responsible gambling. Players can set deposit limits, loss limits, and session time limits through their account settings. Self-exclusion options allow you to temporarily or permanently close your account if you feel your gambling is becoming problematic.
During a self-exclusion period, you will not be able to log in, deposit, or play. If you choose permanent self-exclusion, your account will be closed indefinitely and cannot be reopened. The casino provides links to organizations like GamCare and Gamblers Anonymous for players seeking external support.
Prohibited Activities
The following activities are strictly forbidden and will result in account closure and forfeiture of funds:
- Using automated software, bots, or scripts to play games
- Colluding with other players in multiplayer games
- Exploiting software bugs or errors for financial gain
- Money laundering or using the casino for illegal financial transactions
- Abusive behavior toward staff or other players via chat or communication channels
Dispute Resolution and Complaints
If you have a complaint or dispute regarding your account, games, or transactions, contact customer support via live chat or email. The casino aims to resolve all disputes within 10 business days. If you are unsatisfied with the resolution, you may escalate the matter to the casino’s licensing authority or an independent dispute resolution service.
All decisions made by the casino regarding rule violations, bonus disputes, or technical issues are final and binding.
Limitation of Liability
Vampire Bingo Casino is not liable for any losses, damages, or injuries resulting from your use of the website or participation in games. This includes but is not limited to technical failures, payment processing errors, or interruptions in service. The casino does not guarantee uninterrupted access to the platform and is not responsible for downtime caused by maintenance, technical issues, or force majeure events.
Amendments to Terms
These terms and conditions may be updated periodically to reflect changes in laws, regulations, or casino policies. Players will be notified of significant changes via email or on-site announcements. It is your responsibility to review the terms regularly to stay informed of any updates.